Terms & Conditions

Terms & Conditions

Please read these Terms and Conditions carefully before using the D2C Ecommerce website.

Use Of The Platform

Welcome to d2cecommerce.in (“Site”). The website d2cecommerce.in is owned and operated by D2CECOMMERCE INDIA PVT. LTD. (“Company”), a company incorporated under the provisions of the Companies Act, 1956 with its registered office at PLOT NO.12, KHASRA NO.505/1 DEEPAK VIHAR KHORA.

You may be accessing our Site from a computer or mobile phone device, including through iOS or Android applications. These Terms of Use govern your use of our Site and your conduct, regardless of the means of access. These Terms of Use govern all products offered on the Site.

The Site is only to be used for your personal, non-commercial use and information. Your use of the Site and its features shall be governed by these Terms and Conditions along with the Privacy Policy, Shipping Policy and Cancellation, Refund and Return Policy.

By accessing, browsing or otherwise using the Site, you acknowledge and agree to be bound by these Terms of Use and applicable Policies. If you do not agree with any of these terms, please do not use the Site.

The Company reserves the right to change or update these Terms of Use or applicable Policies at any time. Changes become effective immediately upon being posted on the Site.

Privacy Practices

We understand the importance of safeguarding your personal information and have formulated a Privacy Policy to ensure that your personal information is sufficiently protected.

Apart from these Terms of Use, the Privacy Policy shall also govern your visit and use of the Site. Your continued use of the Site implies that you have read and accepted the Privacy Policy and agree to its terms and conditions.

Your Account

This Site is directed to be used by adults only. We assume that any minor accessing our Site is under the supervision of their guardians. The Company or its associates do not knowingly collect information from minors.

You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You accept responsibility for all activities that occur under your account and password.

If you know or have reason to believe that the security of your account has been breached, you should contact us immediately. The Company may require you to change your password or temporarily or permanently suspend your account where necessary.

We reserve the right to refuse service or terminate accounts without prior notice if these Terms of Use are violated.

Product Information

The Company attempts to provide accurate descriptions of products available on the Site. However, product descriptions, colours, information and other content may occasionally contain errors or inaccuracies.

Product pictures are indicative and may not exactly match the actual product. The Company reserves the right to correct, change or update product information, pricing, errors or omissions at any time.

Product Use

Products and services available on the Site, including any samples provided by the Company, are intended for personal and/or professional use only and shall not be resold for unauthorized commercial purposes.

Pricing Information

The Company strives to provide accurate product and pricing information, however errors may occur.

The Company cannot confirm the final price of a product until an order is placed. If a product is listed at an incorrect price or with incorrect information due to a technical error, the Company reserves the right to refuse or cancel the order.

If an order is cancelled after payment has been processed, the applicable amount will be reversed according to the payment method used.

Prices and availability of products offered on the Site are subject to change without prior notice.

If the Company is unable to deliver a product due to unavailability or other circumstances, the customer will be notified and the order may be cancelled.

Cancellations, Refunds And Returns

Please refer to our Cancellations, Refunds and Returns Policy for complete information regarding cancellations, refunds and returns.

Mode Of Payment

Payments for products available on the Site may be made using the following methods:

  • Credit Cards
  • Debit Cards
  • Net Banking
  • Wallets

Credit Card, Debit Card and Net Banking payment options are instant payment options and may help ensure faster processing of your order.

Intellectual Property Rights

The names, logos, product names, design marks and slogans displayed on this Site are trademarks, logos or service marks of the Company or their respective owners.

No trademark or service mark license is granted in connection with the materials contained on this Site. Accessing the Site does not authorize anyone to use these marks without permission.

All text, programs, products, processes, technology, content, software and other materials appearing on this Site are protected by applicable intellectual property and copyright laws.

Limited License

The Company grants you a limited, non-exclusive, non-transferable and non-sublicensable license to access and make personal and non-commercial use of the Site.

All rights not expressly granted to you under these Terms of Use are reserved by the Company and its affiliates.

The Company reserves the right to terminate your license and block or prevent future access to the Site at any time.

Representations And Warranties

This Site is provided on an “AS IS” basis. The Company does not make representations regarding the correctness, accuracy, reliability or completeness of the content available on the Site.

Your access to the Site may be affected by factors outside the Company’s reasonable control, including internet interruptions, maintenance or other service work.

The Company may change or discontinue any aspect or feature of the Site, including content, availability and services, without prior notice.

Disclaimer Of Warranty And Limitation Of Liability

The Site is presented “AS IS”. Neither the Company nor its holding companies, subsidiaries, affiliates, partners or licensors make any representations or warranties of any kind, express or implied, except where such warranties cannot legally be excluded.

To the fullest extent permitted by applicable law, the Company shall not be responsible for interruptions of business, access delays, data loss, system failures, inaccuracies, third-party links, viruses or events beyond the reasonable control of the Company.

The Company shall not be liable for indirect, special, punitive, incidental or consequential damages arising from your use of the Site, to the extent permitted by law.

No claim or action relating to the use of the Site or these Terms and Conditions may be brought more than one year after the cause of action arose, to the extent permitted by applicable law.

This disclaimer constitutes an essential part of these Terms of Use.

Termination

These Terms of Use remain effective unless terminated by either you or the Company.

You may terminate the Terms of Use by discontinuing your use of the Site. The Company may terminate these Terms at any time and may deny access to the Site without prior notice, subject to applicable law.

Upon termination, you must stop using the Site and destroy materials downloaded or obtained from the Site, subject to any obligations that survive termination.

Indemnity

You agree to defend, indemnify and hold harmless the Company, its employees, directors, officers, agents, affiliates, partners and licensors from claims, liabilities, damages, losses, costs and expenses arising from your actions, violations of these Terms, applicable laws or third-party rights.

This clause shall survive the expiry or termination of these Terms of Use.

Governing Law And Jurisdiction

These Terms of Use and applicable Policies shall be construed in accordance with the laws of India.

For proceedings arising from these Terms, the Courts at Gurugram shall have exclusive jurisdiction, subject to applicable law.

Any dispute or difference relating to these Terms and Policies may be referred to an independent arbitrator appointed mutually by the parties. Arbitration shall be conducted in accordance with the Arbitration and Conciliation Act, 1996, as amended from time to time.

The seat and venue of arbitration shall be Gurugram.

Site Security

You are prohibited from violating or attempting to violate the security of the Site, including:

  • Accessing data not intended for you or accessing unauthorized accounts or servers.
  • Attempting to probe, scan or test the vulnerability of any system or network without authorization.
  • Attempting to interfere with services provided to other users, hosts or networks.
  • Sending unsolicited emails, promotions or advertisements.
  • Forging email headers or other identification information.

The Company may investigate suspected violations and cooperate with law enforcement authorities where required.

Entire Agreement

If any provision of these Terms is determined to be invalid or unenforceable, that provision shall be replaced with a valid provision that most closely reflects its original intent, while the remaining provisions shall continue in effect.

These Terms of Use constitute the entire agreement between you and the Company concerning your use of the Site and supersede prior communications and agreements.

General

You acknowledge that these Terms and Conditions constitute the complete and exclusive agreement between you and the Company concerning your use of the Site.

The Company reserves the right to modify these Terms and Conditions at any time by posting changes on the Site. Continued use of the Site after such changes constitutes acceptance of the modified Terms.

Nothing contained in these Terms shall be construed as creating an agency, partnership, joint venture or other form of joint enterprise between you and the Company.

If any provision is found to be unenforceable or invalid, the remaining provisions shall remain effective.